Help Center
Quick answers first. If you still need us, support is here 24 hours a day.
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Need some help?
Visit our Help Center for quick answers or chat with our support team — we’re here 24 hours a day.
Common questions
How do I get support?
Visit this Help Center first. If you still need a person, email hello@exploreactivities.com or use Chat with support. We read the inbox around the clock.
Can you change, cancel or refund my booking?
No. We are not the seller. Open the confirmation email from GetYourGuide, Viator, Klook or Tiqets and contact that platform. Only they can change a reservation.
Do I pay extra if I book through this site?
No. Partner prices are the same. If you complete a booking we may earn an affiliate commission.
Where do the star ratings come from?
Ratings and review counts are taken from the booking platforms at the time we research a listing. We do not host guest reviews on this site. See the customer review policy for how we use them.
Why do you ask for cookies and location?
Cookies remember currency and language if you allow preference storage. Location is optional and only used on this device to sort nearby cities.
How do I change currency or language?
Use the controls in the sticky menu. Amounts are converted for display with approximate rates, not a live bank feed.
A listing looks wrong. What should I do?
Email hello@exploreactivities.com with the page URL and what is off. We re-check prices, ratings and details and will correct or remove the listing.
Policies
- Privacy policy — cookies, location and what we collect.
- Customer review policy — where ratings come from and how we treat them.
- Terms of use
- Affiliate disclosure
- Contact — corrections, destination requests and partnerships.